SHIPPING

Orders ship within 2-3 business days.

Transit times do not include Saturday, Sunday or Holidays. Please make sure your order is shipping to a secure location. Once packages are marked as delivered we cannot be responsible for lost or stolen packages.

We will not be held accountable for unforeseen weather conditions that delay delivery time. We do not ship on weekends and holidays.

For customized merchandise please allow 7-10 business days for completion.

TRACKING YOUR PACKAGE

All packages sent via UPS will have a tracking number assigned. Your tracking number will be emailed to you when your order is shipped.  PLEASE MAKE SURE THAT YOUR ORDER IS SHIPPING TO A SECURE LOCATION, AS ONCE PACKAGE HAS BEEN DELIVERED TO THE CORRECT LOCATION WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES. 

Grandcaneodesigns.com is not liable for any lost shipments. Customers are responsible for claiming all misplaced, lost, undelivered OR "abandoned" shipments directly with UPS. All customers are encouraged to contact UPS about a missing or undelivered package.  In the event that your package is lost or misplaced we will do our best to assist you.

ORDERS

Orders ship within 1-3 business days. We do not ship on the weekends and Holidays. In the event that the item(s) you purchased is pre ordered or back order, please allow up to 3-4 weeks for your order to ship. If you ordered more than one item, you may receive partial shipments.  For customized merchandise please allow 7-10 business days for completion.  For inquiries regarding the status of your order and/or product availability please email grandcaneodesigns.com.